Reviews
Recommend
Dignity/Respect
Involvement
Information
Staff
Reviews
St. Lukes Hospice
2014-08-23
Person
5
5
0
Review of St. Lukes Brooklands - Community Team
written by a patient
23rd August 2014
By showing and helping me to breathe better. Julia has improved me to cope better with my illness (pulmonary fibloris). With her care and personality. I don't think there is a need for improvement.
I cannot thank her enough.
Margaret Mace.
St. Lukes Hospice
2014-08-23
Person
5
5
0
Review of St Lukes Turnchapel - Inpatient Team
written by
23rd August 2014
The individual attention and care being received by everyone is wonderful - so professional - but delivered by human beings as soon as you enter the building.
The Feeling of well being is overpowering and no glum faces any where.
Both patient and carer feel as if they are with an extended family and believe me, the help that give u beyond and overpowering.
St. Lukes Hospice
2014-08-23
Person
5
5
0
Review of St Lukes Turnchapel - Lymphoedema
written by a patient
23rd August 2014
1. The personal service and attention given by Vickie Mattias is outstanding. She is truly an expert in the field of lymphodera/issues and a very caring person.
2. No improvements necessary in service, just finding a sleeve that fits my arm and that is manufacturing (not fitting) issue.
St. Lukes Hospice
2014-08-23
Person
5
5
0
Review of St Lukes Turnchapel - Lymphoedema
written by a patient
23rd August 2014
Vicky seems to go the extra mile when it comes to my care she has gone above and beond her role, can not thank her enough.
Vickie Mathigs.
St. Lukes Hospice
2014-08-23
Person
5
5
0
Review of St Lukes Turnchapel - Lymphoedema
written by a patient
23rd August 2014
Care very good. No improvement needed.
St. Lukes Hospice
2014-08-23
Person
5
5
0
Review of St Lukes Turnchapel - Inpatient Team
written by a family member
23rd August 2014
Everything is excellent. At times more staff would be more useful.
St. Lukes Hospice
2014-08-23
Person
5
5
0
Review of St Lukes Turnchapel - Inpatient Team
written by a patient
23rd August 2014
Such kind, friendly staff. Couldn't ask for more. Its also peaceful and quiet.
Exactly what you need when not well.
Thank you very much.
St. Lukes Hospice
2014-08-23
Person
5
5
0
Review of St Lukes Turnchapel - Inpatient Team
written by a patient
23rd August 2014
Good The finishing bits that make the Hospice like a home such as quite, urine bag-covers, card holders, offering visitors tea/coffee during the rounds, alcohol offered @ 11.30 am, welcoming pets and children, talking books, Dvd's Cd's, access to internet, creative crafts, games etc etc.
There is nothing that could be improved as it is a first class Hospice. 20/10
St. Lukes Hospice
2014-08-23
Person
5
5
0
Review of St Lukes Turnchapel - Inpatient Team
written by a patient
23rd August 2014
The nursing staff were excellent.
Suggestion if possible put a shelf in the shower room/toilet.
St. Lukes Hospice
2014-08-23
Person
5
5
0
Review of St Lukes Turnchapel - Inpatient Team
written by a patient
23rd August 2014
I have been well looked after ever since I arrived.
Cannot see any need for improvement.
